Contact
Last updated 14 September 2026. Applies to natiq.studio.
natiq.studio is operated by natiq.studio, based in Algeria.
Who to write to
| Subject | Address |
|---|---|
| Support, billing questions, refund requests, invoices | support@natiq.studio |
| Privacy requests: a copy of your data, correction, deletion | support@natiq.studio |
| Reporting abuse or misuse of generated audio | support@natiq.studio |
| Copyright and other legal notices | support@natiq.studio |
What to include
Write from the email address on your account, and add the payment reference if the message is about a payment. That is usually enough for us to answer in one message instead of three.
Response times
Support messages are answered within 2 working days. Privacy requests are answered within 30 days, as the privacy policy sets out. Refund decisions take up to 7 working days, as described in the refund and billing policy.
Reporting a security problem
If you find a vulnerability, send the details to support@natiq.studio before disclosing it anywhere else. Do not test against other people's accounts, and do not run load or denial of service tests. We will confirm receipt and tell you when the issue is fixed.